I didn't get my login link

When a link request goes through, the page replaces the form with a confirmation. If you saw that confirmation, the email was sent, and the steps below cover why it may not have landed. Work through them in order.

  1. Check spam and promotions folders. Automated sign-in emails land there more often than they should.
  2. Confirm the email address. The link only goes to the email tied to your Dubsado Alchemy account. A typo, or a second address you sometimes use, means the link went somewhere else or nowhere at all.
  3. Wait a minute or two, then request a fresh link. Links expire after 15 minutes, so an older link sitting in your inbox may already be dead. The newest link is the one to use.
  4. Still nothing? Contact support through the chat widget in the corner of the app pages, and say which email address you are using. That one detail resolves most cases on the first reply.
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