How to reach us
The chat widget in the corner of the app reaches support directly. There is no separate portal or ticket form to find.
What to include
A complete first message gets a complete first answer. Include:
- The business name
- What you were doing: generating, revising, adding a service, buying credits, or exporting
- Roughly when it happened
- What the message on screen said
- The version number from the footer
Those five details are usually enough to locate the exact run or purchase and see what happened, without a round of follow-up questions first.